Hotel is beautiful and the location is great.However, the employees and manager, Cecilia are very open with discriminating amongst guest.Valet at $60 a night and having to wait over 2.5 hours is mind blowing.Elevators were very slow.I understand it was a busy weekend and I have patience but this hotel needs extra help.
star F Baldwin
Not ready for the public. This hotel is new, and it’s still working out A LOT of startup issues. To keep it short, by far the worst issue is the valet parking. We waited 90 minutes to get our car back from valet (which costs $71/night on top of your room), other guests we saw waited over 2 hours. If you are staying here do not bring a car. You are probably better off waiting until 2023 for the hotel construction to be finished (no pool yet!) and the staff to learn how to run everything.
star Benjamin Munyan
Hotel is beautiful and the location is great.However, the employees and manager, Cecilia are very open with discriminating amongst guest.Valet at $60 a night and having to wait over 2.5 hours is mind blowing.Elevators were very slow.I understand it was a busy weekend and I have patience but this hotel needs extra help.
star F Baldwin
Lindo. Novo em folha. Limpar. Moderno. Se Hospedaram no 20º andar e foi uma espaçosa suíte com uma excelente vista. À direita da Broadway e facilmente alcançável a Country Music HOF.Tive alguns problemas com o envio do meu fólio por e-mail depois e fiquei frustrado, MAS acabou que foi meu erro (foi enviado para minha empresa) e o gerente deles ligou para explicar tudo e foi super rápido em fazê-lo.Vale a pena ficar!
starstarstarstarstar Jake Jung
Hermoso. Para estrenar. Limpio. Moderno. Me alojé en el piso 20 y era una suite espaciosa con una gran vista. Justo a la salida de Broadway y fácilmente accesible a pie hasta Country Music HOF.Tuve algunos problemas para que me enviaran mi folio por correo electrónico después y estaba frustrado, PERO resultó que fue mi error (se envió a mi empresa) y su gerente llamó para explicar todo y lo hizo muy rápido.Bien vale la pena quedarse!
starstarstarstarstar Jake Jung
Not ready for the public. This hotel is new, and it’s still working out A LOT of startup issues. To keep it short, by far the worst issue is the valet parking. We waited 90 minutes to get our car back from valet (which costs $71/night on top of your room), other guests we saw waited over 2 hours. If you are staying here do not bring a car. You are probably better off waiting until 2023 for the hotel construction to be finished (no pool yet!) and the staff to learn how to run everything.
star Benjamin Munyan
Hotel is beautiful and the location is great. However, the employees and manager, Cecilia are very open with discriminating amongst guest. Valet at $60 a night and having to wait over 2.5 hours is mind blowing. Elevators were very slow. I understand it was a busy weekend and I have patience but this hotel needs extra help.
star F Baldwin
Como membro de ouro da HILTON, direi que foi a pior estadia que tive em um hotel HILTON. Para dar-lhes um pouco de folga devido a ser um novo hotel é uma declaração. O quarto não estava pronto a tempo. Então o quarto não estava totalmente limpo quando finalmente conseguimos um quarto, então as portas do carregador USB e 110 plugues nem funcionaram. A cama não era nada confortável para mim. Não havia livro de informações na sala de coisas no hotel ou ao redor do hotel para fazer. Não há estacionamento sem manobrista, então você tem que ter alguém lá para estacionar seu carro por US $ 60,00 por dia, não é ok. Especialmente quando eles perdem seu carro e levam 20 minutos para encontrá-lo. Lá vai ter que intensificar o serviço para os preços cobrados porque não voltarei tão cedo a este hotel devido à má qualidade de um novo hotel moderno.
star David Mullinax
Como miembro dorado de HILTON, diré que ha sido la peor estadía que he tenido en un hotel HILTON. Darles un poco de holgura debido a que es un hotel nuevo es una declaración insuficiente. La habitación no estuvo lista a tiempo. Luego, la habitación no estaba completamente limpia cuando finalmente conseguimos una habitación, entonces los puertos del cargador USB y los 110 enchufes ni siquiera funcionaban. La cama no me resultó nada cómoda. No había ningún libro de información en la habitación de las cosas que hacer en el hotel o en los alrededores del hotel. No hay estacionamiento de autoservicio, por lo que debe tener a alguien allí para estacionar su automóvil a $ 60.00 por día, no está bien. Especialmente cuando pierden tu coche y tardan 20 minutos en encontrarlo. Habrá que intensificar el servicio por los precios que cobraron porque no volveré pronto a este hotel debido a la mala calidad de un hotel nuevo y moderno.
star David Mullinax
Not ready for the public. This hotel is new, and it’s still working out A LOT of startup issues. To keep it short, by far the worst issue is the valet parking. We waited 90 minutes to get our car back from valet (which costs $71/night on top of your room), other guests we saw waited over 2 hours. If you are staying here do not bring a car. You are probably better off waiting until 2023 for the hotel construction to be finished (no pool yet!) and the staff to learn how to run everything.
star Benjamin Munyan
As a HILTON gold member I will say this as been the worst stay I have had at a HILTON hotel. To give them a little slack due to it being a new hotel is a under statement. The room was not ready on time. Then the room was not fully clean when we finally got a room then the USB charger ports and 110 plugs didn't even work. The bed was not comfortable at all to me. There was no information book in the room of things in the hotel or around the hotel to do. There is no self parking so you have to have someone there to park your car at $60.00 a day is not ok . Especially when they loose your car and it takes them 20 minutes to find it. There going to have to step up there service for the prices they charged because I will not be back any time soon to this hotel due to the poor quality of a new modern hotel.
star David Mullinax
Beautiful. Brand new. Clean. Modern. Stayed on 20th floor and was a spacious suite with a great view. Right off Broadway and easily walkable to Country Music HOF.
Had some issues with getting my folio emailed afterwards and was frustrated BUT turned out it was my error (was sent to my company) and their manager called to explain everything and was super quick to do so.
Well worth a stay!
starstarstarstarstar Jake Jung
Localização perfeita para eventos BridgeStone. O café da manhã foi incrível. Os quartos são muito modernos e confortáveis. Voltaremos com certeza!
starstarstarstarstar Char Kirk
Ubicación perfecta para eventos BridgeStone. El desayuno fue increíble. Las habitaciones son muy modernas y cómodas. ¡Volveremos seguro!
starstarstarstarstar Char Kirk
Perfect location for BridgeStone Events. Breakfast was amazing. Rooms are very modern and comfortable. We will be back for sure!
starstarstarstarstar Char Kirk
Stayed Opening Weekend & the team was very friendly, hotel is clean & location is perfect for enjoying all of what Music City has to offer!
starstarstarstarstar Megan Maul
Stayed Opening Weekend & the team was very friendly, hotel is clean & location is perfect for enjoying all of what Music City has to offer!
starstarstarstarstar Megan Maul
Stayed Opening Weekend & the team was very friendly, hotel is clean & location is perfect for enjoying all of what Music City has to offer!
starstarstarstarstar Megan Maul
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