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star star 837 Briley Pkwy, In Nashville, Nashville, Tennessee 37217, United States
I'd rate no stars if I could. Stayed here before my flight from Nashville to Baltimore. Room was disgusting. A.c was set on the coldest setting and could not be set higher. Floors made my feet black. I also booked this hotel in Baltimore about a hour before my flight back to nashville since everything else around was 150$ or more or sold out. My flight got canceled 20 mins before I boarded and when I called the hotel to cancel they were rude and told me to call choice. I called choice and the refund is at the hotels discretion. They don't care that the flight cancelation was out of my control or the fact that I spend 1500$ a month or more in hotels. Any higher end hotel would have worked with the situation. Oh also apparently the manager is never there when you have an issue. And doesn't know how to return a phone call! Horrible hotel horrible staff and horrible rooms. Pay the extra money and go somewere else
Atendimento muito bom. Ótimo café da manhã. Um pouco longe do centro mas o Uber tem um valor bom. Recomendo
Absolutely worse hotel ever you would be better off staying in a trash dump. They have people living there and they are rude and vulgar they don't care what they say or who they say it in front of like my 7 year old grandson. The cleaning staff was vulgar and they were smoking in the rooms the were cleaning. The room was nasty and covered in roaches. There was cigarette ashes all over the place and I found cigarette butts. The bed cover was nasty, tore and had burns in them. The beds had broke springs, lumps, and holes. Tv had no channels. I am contacting the health department and Choice hotels about this location. Please please do not stay here.
Airport shuttle system is good and convenient. Staff members are nice except one ! Air-condition makes terrible noise after every 5 minutes when turned on , You cannot sleep in this situation. I stayed there for 4 nights and coming back with migraine because I couldn't sleep due to air-condition noise. We ordered food from outside and did not feel comfortable eating in our room to avoid crumbs and food smell in our room. Staff member did not allow us to sit in eating area during off hours and literally asked us to get up and leave which was very rude and humiliating. We finished our meal in sitting area with out tables with food in our hands and crumbs all over us. Front desk people don't follow up on messages, they will promise very nicely over the phone, with no follow up later . I eventually gave up on calling front desk. No microwave in the rooms and whole hotel has ONE and only microwave which is always dirty. How convenient ! They are advertising that breakfast buffet is free but it cost ALOT !! with random charges each day. My kids got 2 croissants and 2 cups of coffee and our bill was 40 dollars. Next day I went with them and they charged 24 dollars for 3 people. Hilton hotel will never be my first choice next time !
Great to have a full-size fridge and TV channel selection, but had to ask for an iron and ironing board, there was no alarm clock, TV volume was barely audible unless sitting in front of it, and the internet wasn't strong enough to watch shows on the laptop. Even the building blocked out cell phone data signal. Burn spots on the comforters. Took a $50 deposit and will refund it as long as we don't smoke. Opened the door to the room smelling like smoke. Breakfast downstairs in the mornings is coffee...only. Dirty microwave, AC panel, and floors weren't mopped. Smoke detector was taken off the wall. Location is good and there's plenty of parking. Might be a tolerable place if the pool was open. Quiet on the backside of the motel. AC works really good.
The front desk girl was very rude. Her parents must have forced her to work as she was throwing cards. She was extremely mean. The room we got is 112. It had water on the floor and bugs. I showed her pictures and she said that someone will come to check the room and no one ever came. AC doesn't work and the room was hot. Save your money and go somewhere worthy.
I'd rate no stars if I could. Stayed here before my flight from Nashville to Baltimore. Room was disgusting. A.c was set on the coldest setting and could not be set higher. Floors made my feet black. I also booked this hotel in Baltimore about a hour before my flight back to nashville since everything else around was 150$ or more or sold out. My flight got canceled 20 mins before I boarded and when I called the hotel to cancel they were rude and told me to call choice. I called choice and the refund is at the hotels discretion. They don't care that the flight cancelation was out of my control or the fact that I spend 1500$ a month or more in hotels. Any higher end hotel would have worked with the situation. Oh also apparently the manager is never there when you have an issue. And doesn't know how to return a phone call! Horrible hotel horrible staff and horrible rooms. Pay the extra money and go somewere else
Rude staff. Asst manager basically assaulted me. Staff used horrible language around my kids. General manager has been reached out to three times and won’t respond. I was assured that I wouldn’t be charged, and of course, a charge is on my statement. Today I’ve been on hold for 45 minutes. Will never stay at a Hilton property again. Too many choices.
We came to town for a wedding and stayed here as it was conveniently located next to the airport and equidistant to most of Nashville’s areas of interest. Staff was nice and the dining and bar area was eye catching. The room was a bit of a letdown though and we had issues with the hot water the entire 3 day stay; it was at best room temperature, and mostly ice cold. We stayed in the 8th floor and when maintenance came they said we needed to run the sink water at the same time as the shower to make sure hot water worked…which we’d never experienced before. They didn’t offer a new room or a discount for the inconvenience either.
I always enjoy staying here. Easy access to Nashville and getting Ubers is straight forward.AC is a little loud in the rooms. Service is solid at the bar and breakfast bar.
The room was great! The food in the restaurant was amazing. The only problem I had was about the ice machines. I went on 3 different floors and neither machine worked. Other than that, it was lovely
Worst place to stay at. Definitely not worth $150 for 4 people. The door lock doesn't work, you can hear everything. Tweakers everywhere. Definitely not worth it. Definitely want my money back.
Check in was friendly, room nice and clean. Second day we asked to clean the room, bring new towels etc. they didn’t refill the toilet paper. Third day we asked for new twirls etc again. We arrived back at the hotel late with no new towels and no toilet paper. We had to go down to the desk to ask. Morning of check out we were awaken to housekeeping. Really!Don’t they check before to see if the room already checked out!Friendly but over priced dining too.
Check-in foi amigável, quarto agradável e limpo. No segundo dia, pedimos para limpar o quarto, trazer toalhas novas etc. eles não encheram o papel higiênico. Terceiro dia nós pedimos para novos twirls etc novamente. Chegamos tarde no hotel sem toalhas novas e sem papel higiênico. Tivemos que descer até a mesa para perguntar. Manhã do check-out, fomos acordados para a limpeza. Sério! Eles não verificam antes para ver se o quarto já saiu! Amigável, mas muito caro jantar também.
Então, chegamos aqui e tudo estava bem no 1º. Eles corresponderam a um preço on-line que foi ótimo, mas quando chegamos ao quarto, o ar-condicionado não estava funcionando, a banheira estava pulverizando água da parede e havia moscas. Disseram-nos que o ar seria consertado quando voltássemos e, claro, não foi. Meu marido ligou e falou com a senhora na recepção e ela foi rude e disse que não há nada que ela possa fazer sobre o ar condicionado. Então eu liguei e ela disse que era tarde demais para fazer qualquer coisa sobre isso e que eles cuidariam disso de manhã quando sairmos pela manhã. Então ela desligou na minha cara, o que era absolutamente desnecessário. Eu não era rude ou qualquer coisa que eu só queria saber o que poderia ser feito, o que aparentemente não era nada de acordo com a senhora da recepção. Eu recomendo que ninguém fique aqui. Sendo de propriedade independente... eles fazem vocês ficarem mal. Eu nunca iria querer meu nome ligado a um lugar que é rude e eu chamaria corporativo, mas eles são de propriedade independente. Eu simplesmente não sugeriria este lugar a ninguém!!!!
Entonces, llegamos aquí y todo estuvo bien EN 1ST. Igualaron un precio en línea que fue excelente, PERO cuando llegamos a la habitación, el aire acondicionado no funcionaba, la bañera estaba rociando agua desde la pared y había moscas. Nos dijeron que el aire se arreglaría cuando volviéramos y, por supuesto, no fue así. Mi esposo llamó y habló con la señora de la recepción y ella fue grosera y dijo que no hay nada que pueda hacer con el aire acondicionado. Así que llamé y me dijo que era demasiado tarde para hacer algo al respecto y que se encargarían de eso por la mañana cuando nos vayamos por la mañana. Luego me colgó, lo cual fue absolutamente innecesario. No fui grosero ni nada, solo quería saber qué se podía hacer, lo que aparentemente no era nada según la señora de la recepción. Recomiendo que nadie se quede aquí. Siendo de propiedad independiente... los hacen quedar mal. Nunca querría que mi nombre se adjunte a un lugar que es grosero y llamaría corporativo, pero son de propiedad independiente. ¡Simplemente no recomendaría este lugar a nadie!
I'm typically not one to write a negative review and I contemplated whether or not to contribute to the reviews.However, I felt compelled to for others.I would like to start with the pros.The building and rooms are very clean.The beds are comfortable! Its very easy to access and conveniently located.Now for the cons, which I feel are big ones for the price paid for the rooms.Our room had zero hot water and the toilet wouldn't flush. We called the front desk to report the issue and was told to let it run 10 minutes because rooms located at the end of the hall takes a while to get hot.After running for 20 minutes, we called back down and was told "engineering" would be sent to our room. The poor worker was sent to our room at 10pm and he did fix our water for the first night.While in our room, he got 4 other service calls to other rooms for water and lack of AC.So this is definitely a common problem in this hotel.While the hot water worked the first night, the second night it did not.It was late when we got in and did not want to call and report it again. Our AC worked half the time and I was up most of the night from the noise from it kicking on and off.It was just a bad experience for a Hilton.We are rewards members and stay at this chain often and have never had any of these problems.Definitely not worth the money. I wouldn't recommend it due to problems listed above!Sorry Hilton, this is definitely a disappointment when we basically just stay at the hotel to shower anyway and had no hot water!
Love this place. Wife and I stay cation here from time to time. Clean, modern, staff are excellent, less than 10 minutes from downtown. Stayed here the night we got married before flying out in our honeymoon.
Normalmente, não sou de escrever uma crítica negativa e pensei em contribuir ou não para as críticas. No entanto, senti-me compelido para os outros. Eu gostaria de começar com os profissionais. O edifício e os quartos são muito limpos. As camas são confortáveis! Seu muito fácil acesso e convenientemente localizado. Agora para os contras, que considero grandes para o preço pago pelos quartos. Nosso quarto não tinha água quente e o banheiro não dava descarga. Ligamos para a recepção para relatar o problema e nos disseram para deixá-lo funcionar por 10 minutos porque os quartos localizados no final do corredor demoram um pouco para esquentar. Depois de correr por 20 minutos, ligamos de volta e nos disseram que "engenharia" seria enviada para o nosso quarto. O pobre trabalhador foi enviado para o nosso quarto às 22h e ele consertou nossa água na primeira noite. Enquanto em nosso quarto, ele recebeu 4 outras chamadas de serviço para outros quartos por água e falta de ar condicionado. Portanto, este é definitivamente um problema comum neste hotel. Enquanto a água quente funcionou na primeira noite, na segunda noite não funcionou. Já era tarde quando entramos e não quisemos ligar e denunciar novamente. Nosso ar condicionado funcionou metade do tempo e eu fiquei acordado a maior parte da noite com o barulho dele ligando e desligando. Foi apenas uma experiência ruim para um Hilton. Somos membros de recompensas e permanecemos nessa rede com frequência e nunca tivemos nenhum desses problemas. Definitivamente não vale o dinheiro. Eu não recomendaria devido aos problemas listados acima! Desculpe Hilton, isso é definitivamente uma decepção quando basicamente ficamos no hotel para tomar banho de qualquer maneira e não tinha água quente!
So, we get here and everything was good AT 1ST. They matched an online price which was great BUT when we got to the room the AC wasnt working, the bathtub was spraying water from the wall, and there was flies. We were told the air would be fixed when we came back and of course it wasn't. My husband called and spoke to the lady at the front desk and she was rude and said there's nothing she can do about the ac. So i called and she said that it was too late to do anything about it and they would take care of it in the morning when we are LEAVING in the morning. Then she hung up on me which was absolutely uncalled for. I was not rude or anything I just wanted to know what could be done which was apparently nothing according to the lady at the front desk. I would reccrecommend that no one stay here. Being independently owned... they make you guys look bad. I would never want my name attached to a place that is rude and I would call corporate but they are independently owned. I just wouldn't suggest this place to anyone!!!!
Percevejos e baratas infestadas de baratas colocam pessoas brigando a noite toda (aqueles que moram aqui) Eu sei de fato que ele está pagando as pessoas ou tirando dinheiro do aluguel por avaliações de 5 estrelas porque ele está prestes a perder contratos !! Ele é barato e se aproveita das pessoas que ficamos em um quarto que eu tive que limpar quando nos mudamos E as camas eram avisadas e nojentas e eu disse a eles quando nos mudamos, mas ele nos culpou, paredes caindo aos pedaços, quebradores sopram o tempo todo ,e as baratas deixe-me dizer que ele está infestado eu nunca tive baratas antes e um mês atrás nosso quarto ficou infestado não fique aqui vá para outro lugar!
Las chinches y cucarachas infestadas de escoria lugar gente peleando toda la noche (los que viven aquí) ¡Sé con certeza que está pagando a las personas o descontando dinero de su alquiler por reseñas de 5 estrellas porque está a punto de perder contratos! Es barato y se aprovecha de las personas que nos quedamos en una habitación que tuve que limpiar cuando nos mudamos Y las camas estaban mal y asquerosas y les dije cuando nos mudamos, pero él nos culpó, las paredes se desmoronan, los interruptores explotan todo el tiempo. ,y las CUCARACHAS DÉJAME DECIRTE que está infestado. Nunca antes había tenido cucarachas y hace un mes nuestra habitación se infestó. ¡No te quedes aquí, ve a otro lugar!
Bed bugs and roach infested scummy place people fighting all through the night (ones that live here) I know for a fact he's paying people or taking money off their rent for 5 star reviews because he's about to lose contracts!! He's cheap and takes advantage of people we stayed in a room that I had to clean when we moved in AND the beds were warn out and disgusting and I told them when we moved in yet he blamed us , walls falling apart breakers blow all the time ,and the ROACHES LET ME TELL YOU he's infested I've never had roaches before and a month ago our room became infested don't stay here go somewhere else!
The building was nice and the location was convenient. That's the only reason they are getting two stars from me. They charge for parking which was not told to me during the booking process. They didn't clean the room. I asked two times on separate days. The hotel is not transparent on the shuttle service. Will definitely call corporate to report them. Save your time and money book somewhere else!!!
O prédio era bom e a localização era conveniente. Essa é a única razão pela qual eles estão recebendo duas estrelas de mim. Eles cobram pelo estacionamento que não me foi informado durante o processo de reserva. Não limparam o quarto. Perguntei duas vezes em dias separados. O hotel não é transparente no serviço de transporte. Definitivamente ligará para a empresa para denunciá-los. Economize seu tempo e dinheiro reserve em outro lugar!!!
Me encantan sus instalaciones
Nunca, por qualquer motivo, reserve um quarto aqui. O pior cliente de todos os tempos. Se você, por qualquer motivo, precisar cancelar ou precisar de um reembolso, espere ouvir: "Não podemos fazer isso porque nosso gerente não está aqui" enquanto eles dão todas as desculpas possíveis para não lhe dar o reembolso. Também não espere realmente ver o gerente, toda vez que você tenta o gerente "misteriosamente" nunca está lá, mesmo quando a equipe lhe diz que ele está. Tivemos vários problemas aqui com este sendo apenas um deles. Definitivamente não vale a dor de cabeça. Melhor ir para outro lugar.
HORRÍVEL! Reservei e paguei minha primeira noite com bastante antecedência e, quando cheguei lá, fui recebido por uma mulher baixinha que jogou atitude e comentários lisos o tempo todo. Então nem 10 minutos de estar no meu quarto eu vejo 2 baratas! Liguei para o escritório e disse a ela e ela disse que não tinha outro quarto disponível para me mudar e expliquei que não gostaria de me mudar de qualquer maneira, tenho certeza de que todos têm baratas que você deveria pelo menos reduzir o preço pela metade e ela disse que eles não fazem descontos que eu vou ter que falar com o gerente na manhã seguinte.
Don't ever for any reason book a room here. The worst customer ever. If you for whatever reason need to cancel or need a refund expect to hear, "We can't do that because our manager is not here" while they make every excuse possible not to give you the refund. Also don't expect to ever actually see the manager, any time you try to the manager is "mysteriously" never there, even when the staff tells you he is. We have had multiple issues here with this being just one of them. Definitely not worth the headache. Best go somewhere else.
¡HORRIBLE! Reservé y pagué mi primera noche con anticipación y cuando llegué me saludó una mujer baja que lanzó comentarios ingeniosos todo el tiempo. Luego, ni siquiera 10 minutos después de estar en mi habitación, ¡veo 2 cucarachas! Llamé a la oficina y le dije y ella dijo que no tiene otra habitación disponible para mudarme y le expliqué que no me gustaría mudarme de todos modos. Estoy seguro de que todos tienen cucarachas que al menos deberías reducir el precio a la mitad. y ella dijo que no hacen descuentos. Tendré que hablar con el gerente a la mañana siguiente.
HORRIBLE! I booked and payed for my first night way ahead of time and when I got there I was greeted by a short woman that threw attitude and slick comments the whole time. Then not even 10 minutes of being into my room I see 2 roaches! I called the office and told her and she said she has no other room available to move me to and I explained that I wouldn’t want to move anyways I’m sure they All Have roaches that you should at least knock the price half off and she said they don’t do discounts I’ll have to talk to the manager the next morning.
Nunca, por ningún motivo, reserve una habitación aquí. El peor cliente de todos. Si, por cualquier motivo, necesita cancelar o necesita un reembolso, espere escuchar: "No podemos hacer eso porque nuestro gerente no está aquí", mientras que hacen todas las excusas posibles para no darle el reembolso. Además, no espere ver nunca al gerente, cada vez que lo intenta, el gerente "misteriosamente" nunca está allí, incluso cuando el personal le dice que está. Hemos tenido varios problemas aquí y este es solo uno de ellos. Definitivamente no vale la pena el dolor de cabeza. Mejor ir a otro lugar.
I love this hotel and will go back, but I have now spoken with 3 different front desk people and all 3 were not helpful. I actually am shocked I have to write a bad review because my experience with a handful of employees that work in the food service were wonderful. I forgot a piece of luggage in a room, that I checked out of 24 hours ago, and called to see if it was turned into the front desk and was told I needed to call back. Can you at least be understanding of my situation and not give me the most horrible attitude cause I’m calling later then normal business hours?
Me gusta la atención al huésped, además de sus instalaciones, siempre limpio.
O proprietário respondeu ao meu post dizendo que não fiquei lá e que eles não tinham percevejos. Eu posso confirmar que este foi o hotel que eu fiquei e adicionei meu recibo. O quarto cheirava a fumaça, encontrou vários percevejos, e a equipe da recepção foi rude. Ela não saiu de seu telefonema pessoal ao me ajudar e reivindicar que não conseguia obter um reembolso apesar de estar na sala por quase meia hora.
The owner replied to my post saying I didn’t stay there and that they didn’t have bed bugs. I can confirm that this was the hotel I stayed at and have added my receipt. The room smelled of smoke, found multiple bed bugs, and the front desk staff was rude. She did not get off her personal phone call when assisting me and claimed I was not able to get a refund despite being in the room for barely half an hour.
Horrible. La habitación y el edificio parecía refugio de homeless. Sabanas sucias y rotas.Mobiliario viejo. El edificio parecía en ruinas. Y la zona de la piscina abandonado. Definitivamente es preferible dormir en la calle que en ese lugar.
El dueño respondió a mi puesto diciendo que no me quedé allí y que no tenían chinches. Puedo confirmar que este era el hotel en el que me alojé y he agregado mi recibo. La habitación olía a humo, encontró múltiples chinches, y el personal de recepción fue grosero. Ella no salió de su llamada telefónica personal al ayudarme y afirmó que no pude obtener un reembolso a pesar de estar en la habitación por apenas media hora.
Looks are deceiving! When you pull into the parking lot this hotel looks updated and very nice. The lobby is decorated well and looks great. However, the room we stayed in was outdated, the smell of mold hits you as soon as you open the door. There is mold in the shower. The carpet in the room had debris on it so it wasn’t vacuumed apparently. Also, if you are a light sleeper then this is not the hotel for you. You can hear airplanes taking off every few minutes and it’s LOUD. I wish we didn’t pay for two nights, and just one night so we wouldn’t have had to come back.
Great Southern hotel hospitality in general. Getting a little old but clean and convenient. Shuttle driver is simply a total gentleman. Go get the pork chops, mashed sweet potatoes and turnip greens, can't get enough of them. Superb.
Everything was fine but be advised do not get a lobby facing room. There is a balcony that overlooks the lobby (along with the restaurant and bar) and the way the sound echos up, it feels like you’re actually in the lobby, overhearing every conversation, the bartender making drinks, and people coming and going. Fine hotel otherwise just wish it were a room facing the other side, with no balcony leading to the lobby/bar area. You also have to pay separately for parking (seems odd for a hotel that you’re staying at). For the price, it should have been included.
I stay at this hotel regularly. On this particular occasion I spent a single night then paid to use their extended parking lot to park my car while out of the country. My flight returned back to Nashville at 1:30. At exactly 1:40 I called for the shuttle. I was assured it ran approximately every 20 minutes. So at 2:10 I called again. Was told it was on its way. I called again at 2:35, was told again that it was on its way. Keeping in mind that the hotel is 10 minutes away from the airport. At 2:45, after waiting and hour and five minutes, I finally got a cab and had to pay for additional cab fees to get back to my car. When I called to ask about the shuttle again I explained that I was a medical provider and had patients to see at 4pm in a town about 45-50 minutes away from them. The lack of care is astounding. When I went in for my exit pass I received the same story about how it was on its way again now. I will never patron this hotel again and I warn others who use their long term lot and depend on them for rides to and from the airport. Do better Hilton.
As aparências enganam! Quando você entra no estacionamento, este hotel parece atualizado e muito agradável. O lobby está bem decorado e parece ótimo. No entanto, o quarto em que ficamos estava desatualizado, o cheiro de mofo atinge você assim que você abre a porta. Há mofo no chuveiro. O tapete da sala tinha detritos, então não foi aspirado aparentemente. Além disso, se você tem sono leve, então este não é o hotel para você. Você pode ouvir aviões decolando a cada poucos minutos e é ALTO. Eu gostaria que não tivéssemos pagado por duas noites e apenas uma noite para que não tivéssemos que voltar.
Great Southern hotel hospitalidade em geral. Ficando um pouco velho, mas limpo e conveniente. O motorista do ônibus é simplesmente um cavalheiro total. Vá buscar as costeletas de porco, puré de batata-doce e grelos, não me canso deles. Excelente.
Tudo estava bem, mas lembre-se de não obter um quarto voltado para o lobby. Há uma varanda com vista para o lobby (juntamente com o restaurante e bar) e a forma como o som ecoa, parece que você está realmente no lobby, ouvindo todas as conversas, o barman fazendo bebidas e as pessoas indo e vindo. Ótimo hotel, caso contrário, apenas gostaria que fosse um quarto voltado para o outro lado, sem varanda que leva ao lobby/área do bar. Você também tem que pagar separadamente pelo estacionamento (parece estranho para um hotel em que você está hospedado). Pelo preço deveria estar incluso.
Fico neste hotel regularmente. Nesta ocasião em particular, passei uma única noite e depois paguei para usar o estacionamento estendido para estacionar meu carro enquanto estiver fora do país. Meu voo voltou para Nashville às 13h30. Exatamente às 13h40, chamei o ônibus espacial. Foi-me garantido que correu aproximadamente a cada 20 minutos. Então, às 14h10, liguei novamente. Foi informado que estava a caminho. Liguei novamente às 2:35, foi informado novamente que estava a caminho. Lembrando que o hotel fica a 10 minutos do aeroporto. Às 14h45, depois de esperar uma hora e cinco minutos, finalmente peguei um táxi e tive que pagar taxas adicionais de táxi para voltar ao meu carro. Quando liguei para perguntar sobre o transporte novamente, expliquei que eu era um médico e tinha pacientes para ver às 16h em uma cidade a cerca de 45 a 50 minutos deles. A falta de cuidado é impressionante. Quando entrei para o meu passe de saída, recebi a mesma história sobre como estava a caminho novamente agora. Eu nunca vou patrono este hotel novamente e aviso os outros que usam seu lote de longo prazo e dependem deles para passeios de e para o aeroporto. Faça melhor Hilton.
Este lugar era nojento!! Em primeiro lugar, os quartos deveriam ser LIVRES DE FUMO e eles não eram. Eu sou terrivelmente alérgico a isso! Em seguida, os lençóis tinham migalhas de comida neles, então eles claramente não eram higienizados, os pisos estavam imundos, havia mofo no banheiro e nem me comecei a usar as banheiras! ! Eles se recusaram a me dar um reembolso depois que o quarto do 3º andar estava em condições horríveis e nenhum deles tinha aquecimento adequado. O último quarto tinha um pequeno aquecedor de caixa que faiscava quando você o puxava. Eles também não tinham sistema de segurança contra incêndio. Minha sogra estava em estado crítico na UTI e meu marido e eu estávamos tentando reservar um quarto perto do hospital. Com pressa, usamos o booking.com. Depois de usar o booking.com, eles se recusaram a ajudar com meu reembolso. Nem o booking.com nem a propriedade se importaram que já estivéssemos em uma situação ruim e não queríamos nos colocar em risco. Eu NUNCA vou usar booking.com novamente. Eu nem permitiria que meu cachorro ficasse neste hotel, então evite esse lugar a todo custo! Eu poucos dólares não vale a sua saúde e segurança. Eu apresentei um relatório ao TDOH e espero que eles forcem este lugar a fazer uma mudança!
This place was disgusting!! First the rooms were supposed to be SMOKE FREE and they were not. I am horribly allergic to this! Next the sheets had food crumbs in them so they were clearly not sanitized, the floors were filthy, there was mold in the bathroom and don't even get me started on the tubs!! They refused to give me a refund after the 3 Rd room was in horrible condition and none of them had proper heat. The last room had a small box heater that sparked when you pulled it in. They had no working fire safety system either. My mother in law was in critical condition in ICU and my husband and I were trying to book a room close to the hospital In a rush so we used booking.com. After using booking.com they refused to assist with my refund. Neither booking.com nor the property cared that we were already in a bad situation and did not want to put ourselves at risk. I will NEVER use booking.com again. I wouldn't even allow my dog to stay at this hotel so avoid this place at all cost! I few dollars is not worth your health and safety. I have filed a report to the TDOH and I hope they force this place to make a change!
¡Este lugar era repugnante! Primero, se suponía que las habitaciones eran LIBRES DE HUMO y no lo eran. ¡Soy horriblemente alérgico a esto! Luego, las sábanas tenían migas de comida, por lo que claramente no estaban desinfectadas, los pisos estaban sucios, había moho en el baño y ¡ni siquiera me hagan comenzar con las bañeras! Se negaron a darme un reembolso después de que la tercera habitación estaba en condiciones horribles y ninguna de ellas tenía la calefacción adecuada. La última habitación tenía un pequeño calentador de caja que chisporroteaba cuando lo metías. Tampoco tenían un sistema de seguridad contra incendios que funcionara. Mi suegra estaba en estado crítico en la UCI y mi esposo y yo estábamos tratando de reservar una habitación cerca del hospital con prisa, así que usamos la reserva. com. Después de usar la reserva. com, se negaron a ayudarme con mi reembolso. Ni a booking.com ni a la propiedad les importaba que ya estuviéramos en una mala situación y no queríamos ponernos en riesgo. NUNCA volveré a usar booking.com. ¡Ni siquiera permitiría que mi perro se quedara en este hotel, así que evita este lugar a toda costa! Unos cuantos dólares no valen su salud y seguridad. ¡He presentado un informe al TDOH y espero que obliguen a este lugar a hacer un cambio!
Se eu pudesse dar uma nota zero, eu o faria. Nós reservamos através do Hotwire, pois precisávamos de um hotel próximo ao aeroporto antes de pegarmos o carro alugado na manhã seguinte, pois a locadora estava fechada em nossa chegada. Reservamos um quarto com cama king size e quando chegamos (3h), vimos uma cama grande e um travesseiro. Exaustos e já frustrados vencemos. A sala cheirava a cinzeiro sujo. Havia uma barata na parede. A fiação defeituosa ficava acendendo a lâmpada muito forte a noite toda. Nosso quarto ficava ao lado do elevador. Dormi com minhas roupas. Na manhã seguinte, quando estávamos fazendo as malas, vi uma meia no chão e perguntei ao meu parceiro se era dele ... não era. Este lugar é simplesmente nojento. A revisão dos percevejos agora me preocupa. Sob nova direção??!! Não tenho certeza de qual é a trajetória da nova gestão para este lugar.
Si pudiera calificar esto con un cero, lo haría. Reservamos a través de Hotwire ya que necesitábamos un hotel cerca del aeropuerto antes de tener que recoger nuestro coche de alquiler a la mañana siguiente, ya que la agencia de alquiler estaba cerrada a nuestra llegada. Reservamos una habitación king y cuando nos registramos (3 am) vimos una cama de tamaño completo y una almohada. Agotados y frustrados ya cumplimos. La habitación olía a cenicero sucio. Había una cucaracha en la pared. El cableado defectuoso mantuvo encendida la lámpara muy brillante toda la noche. Nuestra habitación estaba justo al lado del ascensor. Dormí con mi ropa. A la mañana siguiente, mientras empacabamos, vi un calcetín en el suelo y le pregunté a mi compañero si era suyo ... no lo era. Este lugar es asqueroso. La revisión de las chinches ahora me tiene preocupado. ¿¡¿Bajo nueva administración ?? !! No estoy seguro de cuál es la trayectoria de la nueva administración para este lugar.
If I could rate this a zero I would.We booked through Hotwire as we needed a hotel close to the airport before we had to pick up our rental car the next morning as the rental agency was closed upon our arrival.We booked a king room and when we checked in (3am) we saw a full sized bed and one pillow.Exhausted and already frustrated we made due.The room smelled like a dirty ashtray.There was a roach on the wall.The faulty wiring kept turning the very bright lamp on all night.Our room was right next to the elevator.I slept in my clothes.The next morning as we were packing up, I saw one sock on the floor and asked my partner if it was his…it wasn’t.This place is just gross.The bed bug review now has me worried.Under new management??!! Not sure what the new management’s trajectory is for this place.
Buen hotel
Me gustó mucho. Primera vez que me quedo y lo volveré a hacer.
Hotel cercano al aeropuerto con servicio de shuttle gratis. Música live todas las tardes en el Hall del restaurante.Camareros muy simpáticos. Habitaciones muy grandes y lujosas.
Muy buena ubicación para el aeropuerto
Desde septiembre este hotel opera independiente de la cadena Holiday Inn. Amenidades como los desayunos ya no están incluidos, ni existe vinculación con los puntos ihg.
Lo que se puede esperar de un Hilton. Limpio, decente, y generalmente muy aceptable. No incluían desayuno, lo cual no es sorpresa pero una desventaja comparado a otros hoteles en el área.
837 Briley Pkwy, In Nashville, Nashville, Tennessee 37217, United States
Located in Nashville, Rodeway Inn is a 4-minute drive from Lane Motor Museum and 5 minutes from Wave Country. This motel is 4.8 mi (7.7 km) from Tennessee Central Railway Museum and 4.9 mi (7.9 km) from Two Rivers Golf Course. This motel offers designated smoking areas. At Rodeway Inn, enjoy a satisfying meal at the restaurant. Make yourself at home in one of the 80 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided on request.
